• Maintenance of common estate defects (eg: corridor lighting defects, void decks, staircase, etc)
• Lift breakdowns / defects

• Lease and tenancy matters (sale / resale / sub-letting)
• Housing finance matters
• Provision of carpark lots
• Season parking
• Renovation permits
• Keeping of pets
• Noise from neighbouring units
• Unauthorised parking at loading/unloading bays, service roads within HDB estate
• Upgrading programmes (HIP, LUP)

• Electricity Supply Interruption (SPGroup)
• Water Supply Interruption (PUB)
• Gas Supply Interruption / Suspected Gas Leak (City Gas)

Mediation Service for Neighbour Disputes:

• Noise Nuisance
• Obstruction of Common Corridor
• Littering

• Cleanliness issues
• Maintenance of roads and foothpaths
• Water supply and drains issues
• Pest related issues
• Horticulture issues
• Animal related issues

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• Crime, theft, vandalism
• Suspicious characters loitering around
• Noise disturbance in public areas

• Air, noise, water pollution
• Recycling programme
• Littering, high-rise littering
• Smoking at prohibited areas (eg: lifts, void decks)
• Mosquito breeding

• Cleaning of public areas

• Pedestrian crossings, overhead bridges, underpasses
• Road maintenance
• Traffic lights
• Street lights
• Requests for bus services / bus stops

• Parking offences on public roads, and in HDB and URA carparks

• Parks & park connector network
• Trees, shrubbery along the main roads

• Animal health and animal-related issues